Refund Policy

1. Returns

  • Eligibility: Items must be unused, in their original condition, and in their original packaging to be eligible for a return.
  • Time Frame: You have 30 days from the date of purchase to initiate a return.

2. Non-Returnable Items

The following items are not eligible for return:

  • Custom or personalized products.
  • Final-sale or clearance items.
  • Items damaged due to misuse or improper handling.

3. Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 5-7 business days.

4. Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item

5. Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., incorrect or defective item).
  • Original shipping fees are non-refundable.

6. How to Initiate a Return

To start a return, contact our support team with the following details:

  1. Your order number.
  2. The item(s) you want to return.
  3. The reason for the return.

We will provide instructions for completing the return process.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 7 days of delivery. Provide photos of the damage or the incorrect item for faster resolution.